Frequently Asked Questions
We provide a complete range of renewable energy products, including lithium battery storage systems, hybrid solar inverters, off-grid inverters, energy storage solutions, portable power stations, and related solar accessories. Our products are designed for residential, commercial, and industrial applications.
Yes. We support both OEM and ODM projects. We can customize product appearance, logos, packaging, user manuals, communication protocols, and technical specifications according to your business requirements.
Our product range mainly includes Lithium Iron Phosphate (LiFePO₄) batteries, known for their excellent safety, long service life, stable performance, and high charging efficiency. Customized battery solutions are also available for special projects.
Most LiFePO₄ battery systems are designed to achieve more than 6,000 charge and discharge cycles under recommended operating conditions, providing many years of reliable energy storage.
Many of our battery systems are compatible with a wide variety of mainstream inverter manufacturers through CAN or RS485 communication protocols. Compatibility depends on the specific inverter model, and our technical team can assist with confirmation before ordering.
Our products are widely used in residential solar systems, commercial energy storage, telecommunications, backup power, RVs, off-grid cabins, farms, industrial facilities, and emergency power applications.
Yes. Our off-grid and hybrid inverter solutions can operate independently from the utility grid when combined with batteries and solar panels, providing reliable electricity in remote or unstable power environments.
Selecting an inverter depends on several factors, including total load power, battery voltage, solar array size, installation environment, and backup requirements. Our engineers can recommend the most suitable model after reviewing your project details.
Yes. Hybrid energy storage systems can automatically switch to battery backup mode when grid power fails, ensuring continuous electricity supply for critical household or commercial equipment.
Our products are manufactured according to international quality standards and may include certifications such as CE, UN38.3, MSDS, IEC, and other certifications depending on the specific product model and destination market.
Warranty periods vary depending on the product category. Most lithium batteries and inverters are covered by long-term manufacturer warranties, with optional extended warranty programs available for selected models.
Yes. Every product undergoes multiple quality control procedures, including functional testing, safety inspection, charging and discharging verification, communication testing, and final appearance inspection before shipment.
Absolutely. Our engineering team provides complete system design support, including equipment selection, battery sizing, inverter configuration, solar panel matching, wiring recommendations, and project consultation.
Production schedules depend on product type and order quantity. Standard products are generally shipped much faster than customized OEM orders. Our sales team will confirm the exact delivery schedule before production begins.
We export our products worldwide and have experience serving customers across Europe, North America, South America, Africa, the Middle East, Southeast Asia, and many other international markets.
Depending on the destination and order size, we can arrange sea freight, air freight, rail transportation, or international express delivery through trusted logistics partners.
Our experienced technical support team provides installation guidance, operating instructions, troubleshooting assistance, and after-sales service through email, online communication, and remote support whenever required.
Yes. We welcome distributors, wholesalers, EPC contractors, installers, and renewable energy partners worldwide. We offer competitive pricing, marketing support, and long-term cooperation opportunities.
Yes. Battery voltage, capacity, cabinet size, communication interface, and protection system can all be customized for different application requirements.
Simply send us your product requirements, project specifications, quantities, and destination country. Our sales team will prepare a detailed quotation and recommend the most suitable solution as quickly as possible.
